Many PECO customers facing financial hardship as a result of the COVID-19 pandemic have a new resource to help pay the balance of their utility bills.
The Pennsylvania Homeowners Assistance Fund (PAHAF), helps to support Pennsylvania homeowners due to financial hardships caused by the pandemic. The grant funding can be applied to a customer's electric and natural gas bill to pay outstanding balances incurred during the pandemic. The maximum utility assistance is capped at 24 months or $3,000. The PAHAF program will also provide help with mortgage payments, property taxes, insurance, homeowner association fees and condominium fees. This is a state administered program and applications are now open to eligible Pennsylvania Homeowners.
For more information and to apply, visit the Pennsylvania Homeowner Assistance Fund.
"We understand the financial hardships our customers are faced with at this time," said Funmi Williamson, PECO senior vice president and Chief Customer Officer. "The Pennsylvania Homeowners Assistance Fund will be a very valuable resource for homeowners. We are committed to our customers and the communities we serve and will continue to provide them with necessary support to help them through this difficult time."
While PAHAF provides grants to customers who are homeowners, PECO offers a variety of bill relief options and assistance programs to help customers make ends meet. Residential customers should act now and can find out more about options online at www.peco.com/help.
Additional customer assistance programs include:
- Customer Assistance Program (CAP): An annual credit based on household income and energy use.
- Low-income Home Energy Assistance Program (LIHEAP): A federal grant program to help low-income customers manage their energy costs and ensure service during the heating season.
- Matching Energy Assistance Fund (MEAF): A program funded by voluntary contributions of customers and matched dollar for dollar by PECO for up to $1,000 in total assistance for those who qualify.
- Customer Assistance and Referral Evaluation Services (CARES): A referral and information service designed to assist customers who have special needs or extenuating circumstances that prevent the payment of their utility bill.