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Starting today, Montgomery County will operate a Multi-Agency Resource Center (MARC) for residents affected by Hurricane Ida.The MARC is open to the public during the following hours:
Montgomery County residents with any unmet needs due to the storm are encouraged to visit the MARC during these times. The MARC is located at 2 W. Lafayette Street, Norristown, PA 19401, the headquarters of the Montgomery County Intermediate Unit. Free parking is available on site.Enter the parking lot from the corner of Lafayette Street and Barbadoes Street, make a left at the guard shack, and proceed toward the building. The front loop at Lafayette and Cherry Streets will NOT be open for MARC attendees. (See map below).
The MARC is also within walking distance of SEPTA’s Norristown Transportation Center, providing access to numerous bus routes and the Norristown High Speed Line. Regional Rail service on the Manayunk/Norristown Line between Spring Mill and Norristown remains suspended due to storm damage. GoGo Grandparent - Free transportation to the MARC for anyone, not just seniors.Montgomery County residents can request free roundtrip transportation to the MARC through the following process:
Step 1 - Sign Up:
Step 2 - Request a Car
Step 3: A car comes to you!
Spanish translators and American Sign Language interpreters will be available to assist residents in accessing various services. Masks are required for anyone entering the building, regardless of vaccination status. At the MARC, residents can meet with representatives from the following agencies and organizations (listed alphabetically):
This list is subject to change. For an up-to-date listing of participating organizations, visit www.montcopa.org/ida.Storm updates will continue to be posted on the County website at www.montcopa.org/ida. Residents are encouraged to check this page for updates as the recovery operations continue.Residents can also opt-in to receive text updates by texting MontcoIda to 888-777.
Individuals in need of a place to stay may go to the Red Cross shelter at the Norristown Area High School, 1900 Eagle Drive, Norristown, PA 19403. This shelter also accepts pets. If possible, pet owners should bring food, a crate, a sheet or blanket, and a bowl. These items will be supplied if a pet owner is unable to provide them.
What to do if your property (residence or business) was damaged:
If you need assistance, call the Hurricane Ida Crisis Cleanup Hotline at (844) 965-1386.
These services are performed by volunteers and will be provided at no cost to the resident. Service is not guaranteed, however, as resources are limited.IMPORTANT: If you have homeowners, renters, or commercial insurance, be sure to contact your insurance agent to receive instructions on how to file a claim.
Montgomery County Mobile Crisis provides support 24/7, by calling 1-855-634-HOPE (4673). This service is available to anyone in Montgomery County, including children, teens, adults, and families.
For information on road closures in your neighborhood, please contact your township or borough.
Physical donations are currently NOT being accepted by Montgomery County or our Red Cross shelter partners. Please do not drop off donations of any kind at the shelter at Norristown Area High School or other shelters that may become operational in the coming days.When we have further information on how you can support the individuals in Montgomery County impacted by Hurricane Ida, we will widely publicize it via this webpage, social media, press releases, and other means.